Frequently Asked Questions
Questions? Talk to our PGA Pros: 1-866-781-2027
FREE GROUND SHIPPING on ALL orders in the continental U.S.
FAQ

What is the 30-day low price match guarantee?  

30-DAY LOW PRICE MATCH GUARANTEE

By buying with us, you know you’ll always get the lowest possible price as well as great service. We match all manufacturer authorized retailers for exact items upon proof of other retailers’ pricing.

 We match internet pricing depending on the item and verification that it is sold through an manufacturer authorized dealer.   Please provide direct link to product pricing information.  We will not accept screen captures or images.

If you have purchased any item from us and see it advertised with another manufacturer authorized retailer or we lower the price within 30 days, contact us with required proof of lower price and we will refund you the difference to your credit card or gift card. However, we will never violate our MAP agreements with manufacturer partners to match another retailer.

What is your return policy?
Click here for Return Policy

Can I track my order online?
Click here to Track your Order

How can I contact you?
Contact us by Phone or Email from 8:00 am to 4:00 pm Pacific Time.  Click Here for more details.

How much is shipping & handling internationally?
For rates for International shipping & handling. Click Here for more details.

How much is shipping & handling in the U.S.?
Free shipping on all orders to Continental U.S. addresses.  Click Here for more details

Are all items covered under warranty?
For warranty questions Click Here.

Do you ship to Military APO/FPO addresses?
Yes.  Please Click Here for more details.

Do you ship internationally?
Yes.  Please contact us by phone or email to see if we ship to your destination.  

Are international duties and taxes included in the shipping charges?
Duties charges and taxes are not included.  Click Here for more details.

Once order is placed, how quickly will it ship?
We’re based in CA, so you can order later in the day and products will still SHIP SAME DAY if received by 3pm Pacific Time (except orders placed on weekends and holidays, when it will ship next business day.  Click Here for more details.

How do I become a CGCGolfshop.com Affiliate?
Click Here for more information.

What is your Privacy Policy?
Click Here for Full Policy.

Can I place an order and pick up in our retail store?
Yes.  At checkout select In Store Pick-up.